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Customer Charter

To be able to meet the requirements of the wide diversity of our customers, we must focus on excellence. Hence we have made 5 commitments to our customers.
Availability : Assist our customers for all their projects, over the life cycle of their products and over several years.

Flexibility : Change according to the desires of our customers and market developments.

Reliability : Ensure the reliability of products and commitments.

Innovation :  Offer our customers products that go beyond their expectations in terms of robustness, flexibility, ease of use and safety.

Personalization :  Guide our customers to satisfy all their operational requirements and offer them perfectly tailored solutions.

All the company's departments make an effort to reach set objectives to comply with commitments.

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